Refund and Return Policy

 

 

 

At DigitalPhotographyPro, we are committed to your satisfaction with your purchase.
Since our products are digital, we offer refunds in the following cases:

 

1. Product does not match the description:

 

  • If you receive a product that does not match the description on the website, you can request a refund within 14 days of purchase.
  • To do this, you will need to provide evidence of the mismatch, such as screenshots or videos.
2. Technical problems:
  • If you experience technical problems with the purchased product, you can request a refund within 14 days of purchase.
  • You will need to provide detailed information about the problem and take all reasonable steps to resolve it.
3. Accidental purchase:
  • If you accidentally purchased a product, you can request a refund within 7 days of purchase.
  • The product must not be used or downloaded.
How to request a refund:
  • To request a refund, please contact our support team at [email protected]
  • In your request, please indicate the order number, the reason for the return, and the desired method of refund.
Refund times:
  • Refunds will be processed within 14 days of receiving your request.
  • The money will be returned to the same account from which the purchase was made.
Important:
  • We cannot offer refunds for products that have been used or downloaded.
  • We cannot offer refunds for products that were purchased more than 14 days ago.
  • We cannot offer refunds for products that were purchased on sale.
If you have any questions:
  • If you have any questions about our refund and return policy, please contact our support team.
We appreciate your business and hope you will be satisfied with your purchase.

 

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