Refund and Return Policy
At DigitalPhotographyPro, we are committed to your satisfaction with your purchase.
Since our products are digital, we offer refunds in the following cases:
1. Product does not match the description:
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If you receive a product that does not match the description on the website, you can request a refund within 14 days of purchase.
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To do this, you will need to provide evidence of the mismatch, such as screenshots or videos.
2. Technical problems:
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If you experience technical problems with the purchased product, you can request a refund within 14 days of purchase.
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You will need to provide detailed information about the problem and take all reasonable steps to resolve it.
3. Accidental purchase:
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If you accidentally purchased a product, you can request a refund within 7 days of purchase.
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The product must not be used or downloaded.
How to request a refund:
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To request a refund, please contact our support team at [email protected]
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In your request, please indicate the order number, the reason for the return, and the desired method of refund.
Refund times:
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Refunds will be processed within 14 days of receiving your request.
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The money will be returned to the same account from which the purchase was made.
Important:
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We cannot offer refunds for products that have been used or downloaded.
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We cannot offer refunds for products that were purchased more than 14 days ago.
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We cannot offer refunds for products that were purchased on sale.
If you have any questions:
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If you have any questions about our refund and return policy, please contact our support team.
We appreciate your business and hope you will be satisfied with your purchase.